A CNN investigation found that 8 out of 10 AI chatbots helped users plan violence. Only one model consistently refused. Learn why AI safety should be your top priority when choosing a chatbot for your business. Last week, a joint investigation…
Burger King Just Put an AI Voice Agent in 500 Restaurants. Here’s What That Means for Your Business.
Last week, Burger King rolled out “Patty”, an AI voice agent for business operations, living inside employee headsets across 500 restaurants. It takes orders, coaches staff, and analyzes customer interactions in real time. If one of the world’s largest fast food…
Claude AI Gets a Major Upgrade — What Opus 4.6 and Anthropic’s Ad-Free Stance Mean for Business
February 2026 has been a landmark month for Anthropic and its Claude AI platform. Two major model releases, a Super Bowl ad campaign, a $30 billion funding round at a $380 billion valuation, and a public stance on one of AI’s…
AI Avatar: How Video Agents Are Changing Customer Service in 2026
There’s a reason video calls replaced most phone calls in business. Seeing someone’s face builds trust, conveys emotion, and makes conversations feel human. Now, AI is getting that same upgrade. The AI avatar — a photorealistic video agent that sees, hears,…
From Chatbot to AI Agent — Why 2026 Is the Year AI Stops Waiting and Starts Acting
For the past three years, most people understood AI through a chatbot interface. You typed a question. It responded. The interaction felt bounded and reactive — the system waited for you. That mental model is now obsolete. In 2026, the AI…
