A chatbot handles text-based conversations on your website, WhatsApp, or other messaging channels. A voice agent does the same but over the phone — customers call a number and speak with an AI. An avatar takes it to the next level: a photorealistic video agent that sees, hears, and responds in real time — like a face-to-face conversation, but powered by AI.
It depends on where your customers are and how they prefer to interact. Most businesses start with a chatbot for their website, then expand to voice or avatar as they grow. All three services share the same knowledge base, so adding a new channel is fast and cost-effective. We’re happy to help you figure out the best starting point.
We start by collecting your business knowledge — documents, FAQs, guidelines, product info. From there, we configure the AI to match your brand’s tone and personality, test everything thoroughly, and go live. The entire process typically takes a few days. After launch, we monitor performance and fine-tune as needed.
Yes — and it’s one of the biggest advantages of working with us. The knowledge base you build for your chatbot carries over to your voice agent and avatar. That means every additional service is faster to set up and more cost-effective, because the foundation is already in place. Many clients start with a chatbot on their website and later add a voice agent for phone support or an avatar for their lobby or reception area.
Not at all. We handle everything — from the initial setup and knowledge base configuration to deployment and ongoing optimization. You provide the business knowledge: your documents, FAQs, product info, and brand guidelines. We turn that into a working AI solution. If anything needs to be updated or changed, just let us know and we’ll take care of it. No code, no technical skills required on your end.
Is there a long-term contract?
No. All our services run on monthly subscriptions. You can scale up, scale down, or cancel at any time. Setup fees are one-time and cover the initial configuration.
Where is my data hosted?
Our chatbot infrastructure is 100% EU-hosted on AWS Frankfurt. For voice agents and avatars, we work with trusted partners and ensure a GDPR-compliant setup for every solution.
What languages are supported?
All our solutions support 30+ languages with automatic detection. No manual setup per language needed.
How is pricing structured?
Yes, we tailor AI solutions to meet the unique requirements of each client, ensuEach service has transparent monthly packages with a one-time setup fee. No hidden costs. Visit our pricing page for full details.ring maximum relevance and effectiveness.
Can I customize the look and tone of my AI?
Absolutely. We configure your AI to match your brand — colors, tone of voice, personality, and conversation style. Your chatbot, voice agent, or avatar will feel like a natural part of your team.
What if the AI can't answer a question?
You define the boundaries. The AI can gracefully hand off to a human, collect contact details for follow-up, or redirect to relevant resources. It never makes up answers.
How fast is the response time?
Chatbots respond in 2-5 seconds. Voice agents and avatars operate in real time with sub-1-second latency — faster than most human conversations.
What if I want to cancel or switch services?
No problem. Monthly subscriptions can be cancelled at any time. Your knowledge base and configurations are documented, so switching or pausing a service is straightforward.
Have a project in mind — or just curious what AI could do for your business? Either way, we’d love to hear from you.
Every conversation starts with a free, no-obligation consultation. We’ll take the time to understand your business, your challenges, and your goals. From there, we’ll recommend the solution that makes the most sense — whether that’s a chatbot, a voice agent, an avatar, or a combination.
No tech jargon, no hard sell. Just an honest conversation about what’s possible and what makes sense for you. We typically respond within a few hours.